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CANLI OLINE ÖZEL
YABANCI DİL DERSLERİ KULLANICI ŞARTLARI
On one hand
www.tr-anslation.com,
and on the other hand the user, both agree
hereby the terms and conditions that will govern the benefit of this
service of private online Turkish lessons, summarized in the following
points:
1 - The submission by the user
to
www.tr-anslation.com of the "lesson requesting form",
means the user accepts all these terms.
2 - The service is based on the direct communication
between the user and teacher via free VOIP
software that allows the communication from pc to pc. This service can
be "windows live messenger" or "Skype" , as the user
chooses. The user must have installed
this VOIP software in the pc that will receive the lessons, being
familiarized with its handling and operation. Nonfulfillment by
the user of this condition won't be responsibility of
www.tr-anslation.com.
3 - The user must be also
familiarized with the handling and operation of Windows, as well as the
Internet browsers (Windows Internet Explorer, Mozilla Firefox...) and
the e-mail software tools. Nonfulfillment by the user
of this condition won't be responsibility of
www.tr-anslation.com
.
4 - The schedules of the lessons will be agreed
according to the time zone where the user is,
and according to
www.tr-anslation.com availability. The acceptance by
the user of the agreed scheduled lessons
program, means the user´s commitment to accomplish with it.
5 -
www.tr-anslation.com will elaborate a schedule program
of classes with the number of hours that the user wants to
take, being its execution respected insofar as possible.
In the case that some scheduled lesson could fail due to the user´s
attributable causes (*1),
www.tr-anslation.com will try to postpone the fail lesson according to the
teachers availability, making all the best in order to the user
don´t lose any paid lesson, but
www.tr-anslation.com
can not guarantee it.
The scheduled lessons that will fail due to user´s attributable
causes will not be refunded.
6 - in the case that some lesson could fail due to
www.tr-anslation.com
attributable causes (*2), the user
will be able to take one of the following choices
a) To postpone the lesson to another day
b) To be refunded for the amount of the fail lesson (*3)
The user will communicate to
www.tr-anslation.com
by e-mail the taken option within the 6 hours after the
failed lesson. If the user do not communicate
to
www.tr-anslation.com his choice in term,
www.tr-anslation.com
will allow the recovery of the fail lesson, but not the money refund.
(1 *) they are considered attributable causes to the user the
following ones:
a) - not to be connected and identified accurately by means of the
agreed messaging service at the scheduled day and time or to do that
being delayed more than fifteen minutes for any reason.
b) - Shortcomings or interruptions in the connection due to attributable
causes to the supplier of the user's Internet service
connection.
c) - Any problem about hardware or software in the user's Pc,.
(2 *) they are considered attributable causes to
www.tr-anslation.com
the following ones:
a) - not to be connected and identified accurately by means of the
agreed messaging service at the scheduled day and time or to do that
being delayed more than fifteen minutes for any reason.
b) - Shortcomings or interruptions in the connection due to attributable
causes to the supplier of the teacher's Internet service connection.
c) - Any problem about hardware or software in the teacher's Pc,.
(*3) www.tr-anslation.com
will refund money only in the case that some lesson could fail due to
causes attributable to www.tr-anslation.com.
In that case, the user must be registered as Paypal user
in order to be refunded because www.tr-anslation.com
only refunds for means of Paypal. More information about these
transactions in http://www.paypal.com
7 -The first lesson is a free demo. lasting not more
than 30 minutes, and having the following goals:
- Let the teacher and the user meet and introduce each other.
- Let the teacher evaluate the user´s Turkish level in order to
elaborate the lessons program
- Let the teacher test the user´s knowledge level about the needed
software for the development of the lessons (Windows, e-mail, Internet
browser, Skype, Windows Live…) In the case that www.tr-anslation.com
consider that the user have not an accurate
knowledge about the use of any of the mentioned tools,
www.tr-anslation.com
can refuse to give the lessons .
- Let the user test the quality of teaching and the good
operation of the system, In order to decide its continuity as student.
8 - The purchase of lessons by the user
after the first free lesson means that the user
is satisfied with the service, with the teacher and with the
teaching system. The user can buy lessons
starting from 3 hours up to 20 hours. The lessons can last from half an
hour up to one hour and a half.
9 - Payments must be made in advance. www.tr-anslation.com
wont give any lesson that will have not previously paid by
the user. Payment should be made at least 24 hours before
the next lesson. Payments are valid only for 45 days. Therefore, the
schedules must keep in mind this term and the lessons should be taken
inside this term or they will get lost.
10 - After every class, the user
will receive by e-mail a report with the history of payments as
well as received and remaining lessons. If the user
feels satisfied with the service and he/she wants to continue studying
with www.tr-anslation.com,
he/she can buy more time of lessons as much often as he/she
wants. However, schedules availability must be confirmed by www.tr-anslation.com
before.
11 - To buy lessons, the user
just needs to ask the teacher for it and www.tr-anslation.com
will send a Paypal payment request the user´s email address.
The user will make "click" on the link that
will appear in that payment request and will follow the steps on the
screen. Payments are made inside Paypal´s web site by means of credit
cards or Paypal Account. It is completely safe, being Paypal who provide
the security required in this type of transactions.
12 - Each lesson means the total acceptance of previous
lessons by the user, The fact of receiving new
lessons (independently of the payments that the user have made) is a
proof of satisfaction with the service, with the teacher and with the
teaching system.
Any complain can be made by the user to
www.tr-anslation.com
by writing to the following e-mail address:
www.tr-anslation.com
13 - Everything that will be written during the lessons
will be recorded by the teacher in Skype or Windows Live
conversations records, for two reasons:
- As a didactic tool resource.
- As a proof that the lesson has been given.
www.tr-anslation.com
won't use this recordings for other purposes and The user
authorizes the teacher to record the lessons
14 - The e-mail is the way of communication between www.tr-anslation.com
and the user for everything related to this
service. The e-mail address to be used by the user
for this purpose is info@tr-anslation.com
Please read the "F.A.Q.s"
chapter below to clarify other common related questions
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